# Cognizdent: voice and virtual assistant for Canadian dental clinics

Cognizdent is an agentic assistant for the whole practice: the front desk, the clinical team and patients. It works in English and French, and your staff approve every note and every claim.

## What it does

- Front desk: turns call notes into follow-up tasks, flags urgent calls, and drafts recall and booking work for staff to review.
- Clinical team: drafts clinical notes from dictation in English or French. A clinician reviews, edits and signs them.
- Patients: prepares plain-language explanations of a treatment plan. Staff review each one before a patient sees it.
- Insurance claims: prepares claim details for a person to check and submit. The assistant does not submit claims or promise coverage.

## How it works

1. Listen and read. Speech is transcribed on a small computer in the clinic, in English or French.
2. Draft. The assistant fills in structured drafts: notes, tasks, explanations and claim details.
3. Review. Staff check, edit and approve. Nothing is signed or submitted without a person.
4. Hand off. Approved work goes to your practice management system through a file exchange.

Cognizdent is PMS-agnostic. There is no direct integration with any PMS vendor yet. Today it reads schedule exports and produces files that staff enter into the PMS by hand.

## People stay in charge

- The assistant never signs clinical notes. A clinician does.
- The assistant never submits insurance claims. Staff do.
- The assistant never guarantees coverage.
- Staff sign in with a passkey or biometric, and are asked to confirm again before sensitive actions.

## Privacy by design

- Designed for PIPEDA and Quebec's Law 25.
- Speech recognition and AI run on a computer in the clinic. Cloud processing is used only as a fallback, and only with the patient's consent.
- Patient details are encrypted when stored, and actions are recorded in an audit log.
- We do not claim any third-party certification.

## Questions

**Which practice management systems does it work with?**
None directly yet. It exchanges files with your PMS, and staff enter the results by hand.

**Does it work in French?**
Yes. It is built for English and French from the start.

**Does it submit claims through CDAnet?**
No. It prepares claim details, and a person reviews and submits them.

## Links

- Web page: https://cognizdent.com/
- French version: https://cognizdent.com/fr/index.md

## Workflow

Voice dictation → Structured note → Review and sign. For clinician review.

## Explore the roles

Choose front desk, clinical team, patients or insurance claims to see the corresponding task and human review.